Caring for Our Customers with Faster Internet and Exceptional Service

At Infinity Internet we are proud of the fact that regardless of our customers’ needs, whether long distance, Internet, or phone services, we offer outstanding options in addition to first class customer service. From our highly skilled team of network technicians to our experienced customer care representatives, we strive to focus on providing solutions for our customers and creating the best Internet experience possible as well. If you have any questions that you would like answered immediately, please take a moment and refer to the following Frequently Asked Questions. Here you will find a wide breadth of information available to you from how to understand your bill, to how to set up services.

faq customer care
faq techical support


Contact Infinity Internet for More Information

If you aren’t able to find the answers to your questions located here in our FAQs section, we encourage you to contact us. Are you ready for faster internet service for your local residence or business? Are you in need of communications services such as long distance phone services, Internet, or local phone services? If so, you may contact us online by simply filling out the form that is available at our Contact Us page or you can contact us vial phone at 780-701-7441.

Our hours of operation are:

Monday-Friday, 8am-8pm

Saturday-Sunday, 8am-8pm

Holidays, 10am-4pm

If you are already a customer with Infinity Internet please include your name, account number, and phone number in all correspondence in order to ensure that our customer care representatives can contact you immediately upon receipt of your request for information.


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