The New Management Team at Infinity Internet Solutions Inc. Welcomes You
We wanted to take a moment to sincerely thank you for taking the time to read a little bit more about Infinity Internet Solutions Inc. and to see just how much we’ve changed in the last year. Our new management team has been working diligently to determine where we were falling short of our customer’s expectations. We have been doing everything in our power to improve our services and provide the caliber of service that our customers deserve. As we roll out our new service offerings to customers in the central Alberta area, we hope that you will give us the opportunity to be your new rural Alberta Internet service provider.
Technical Advancements Increased Bandwidth and Improved IP Backbone
One of the first opportunities we identified which would enable us to provide better service to our customers was to boost available bandwidth to increase the amount of data that could be transmitted during certain periods of time. Essentially, the higher the bandwidth a service provider offers, the faster their service will be. To enable the fastest Internet experience and keep our customers online, uninterrupted, our bandwidth was increased by over 150 percent and in addition, we installed new power amplifiers and antennas. In addition, we are now operating on an improved IP backbone that is connected directly to the Alberta backbone, making it possible to offer a higher quality of Internet service for our customers.
Offering You a Better Service at an Even Better Price
In addition to the dedication our team has made to improving technical aspects of our service, we have also focused heavily on the customer care portion of our work. We sincerely believe that customer care starts with not only providing a quality communications service, but with providing that service at the best price possible for our customers. That’s why, in addition to our upgraded bandwidth, improved coverage, increased storage space for users, and new technical support software, we have also revamped our service offerings, reduced the price charged for extra usage, and instituted new accounting and billing processes.
Ready for a Change? Call Infinity Internet Solutions Inc. Today
At Infinity Internet Solutions Inc., we know all about change. Over the last year, our new management team and amazing staff have taken a good look at ourselves, inside and out, and made the kind of changes we felt necessary in order to improve our services and make our clients happy. If you’re ready to make the change to a new and improved Internet service and communications provider, then contact us now. Our customer care representatives look forward to hearing from you and answering any questions you might have regarding our service offerings and improved coverage areas. If you would like, you may contact us through the online form located at the Contact Us page on our website, or you can give us a call at 780.701.7441.